Elements Of Effective Listening

 The concept for effective and active listening is comprised of 4 elements. These elements are:

1. Content: The subject the speaker is addressing. The words and the meaning of the words. Use words that are not complicated and are easy to understand by others. If you are unsure of the meaning of a word, don't use it. If you hear a word and are not sure of the meaning, write it down and look it up afterwards. Another method is to ask the speaker the meaning.
2. Feelings: The emotions the speaker has when discussing the subject. Is it informative, funny, sincere, etc.? What is the underlying message from the speaker?
3. Process: The manner the speaker delivers the subject matter. This can be oral, written, symbolic, nonverbal, or a combination. Are the oral, written, nonverbal and symbolic gestures congruent? Does the speaker affirm or negate the message?
4. Clarification: The ability of the individual listening to ask questions and to seek understanding of the subject matter. Clarify any questions which are raised in your mind. Did you understand and comprehend the text?

To be an effective active listener requires the use of 4 basic skills. These skills in themselves are not difficult but will require the listener to be aware of when receiving information or communications